SHIPPING & RETURNS

SHIPPING DETAILS

We offer nationwide shipping for $19 via UPS.  Most deliveries will arrive in 3-4 days.

Currently, we do not ship to P.O. boxes, APOs or international addresses.

Pre-paid shipping labels will be emailed to users.  These labels must be printed and used in shipping.  If not, a fee will be accessed.

Luxe Crush and UPS are not liable for damages in shipping due to poor packaging.

RENTAL RETURN POLICY

Renter must notify Luxe Crush WITHIN 24 HOURS of receipt if item will be returned.

Items must be in the condition in which they were received.

Renter must return their item WITHIN 24 HOURS of receiving an emailed shipping label.

If item is not returned within 24-hour window, renter will be liable for the full rental fee.

If item is returned within 24-hour window, renter will receive refund for rental fee only ($5 lender protection fee and shipping will not be refunded).

BUY RETURN POLICY

Buyer must notify Luxe Crush and return their item WITHIN 3 DAYS of receipt.

Items must be in the condition in which they were received.

Buyer is responsible for return shipping and insurance.  Luxe Crush is not responsible for returns lost in transit.

If item is not returned within 3-day window, buyer will not receive a refund.

If item is returned within 3-day window, buyer will receive refund for sale price only (shipping will not be refunded).

FINAL SALE items are NOT eligible for return.